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Starting in November 2014, we will be based in the Hamilton area of southern Ontario. For any inquiries or questions, please contact info@hssa.ca

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  • Visit Our New Website

    Our New website is https://robrobson.ca/ I am a bilingual physician with expertise as a healthcare mediator and patient safety consultant, working with healthcare leaders, clinicians, patients, and families. I have a passion for facilitating transformation in healthcare organizations using complexity … Continue reading →

  • Giving back the pen

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    • Are patients active partners in your system?
    • Is your healthcare system like a rainforest?
    • Is safety simply the absence of risk?
    • Does “accountability” = “responsibility”?
    • Is health more than the absence of disease?
    • Is yours a complex adaptive system (CAS)?
    • Is safety a commodity you can count?
    • What is your accountability framework?
    • Is healthcare a spectrum of services?
    • Does your system value relationships?
    • Is safety an emergent property?
    • Do you promote system accountability?
    • Do goal conflicts exist in healthcare?
    • Do you promote collaborative decision-making?
    • Is patient safety a priority in your laundry?
    • Who “owns” systemic contributing factors?
    • Does your dashboard use qualitative measures?
    • Can you describe your system boundaries?
    • Does “patient safety” = the “safety of patients”?
    • How do you link responsibility and authority?

Latest news

  • Review for “Certain uncertainties: Modes of patient safety in healthcare”

  • Giving back the pen

  • New article review

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