New article review

February 5, 2013

In our What’s new section, read Ryan Sidorchuk’s review of a BMJ article, “A systematic review of evidence on the links between patient experience and clinical safety and effectiveness”.

Content

- Are patients active partners in your system?
- Is your healthcare system like a rainforest?
- Is safety simply the absence of risk?
- Does “accountability” = “responsibility”?
- Is health more than the absence of disease?
- Is yours a complex adaptive system (CAS)?
- Is safety a commodity you can count?
- What is your accountability framework?
- Is healthcare a spectrum of services?
- Does your system value relationships?
- Is safety an emergent property?
- Do you promote system accountability?
- Do goal conflicts exist in healthcare?
- Do you promote collaborative decision-making?
- Is patient safety a priority in your laundry?
- Who “owns” systemic contributing factors?
- Does your dashboard use qualitative measures?
- Can you describe your system boundaries?
- Does “patient safety” = the “safety of patients”?
- How do you link responsibility and authority?